FAQ list

Question: Why can I not connect the Hub to WI-FI? Answer: Firstly, YoLink Hub only supports 2.4 GHz WI-FI, it does not support 5.0 GHz

Question: Why is this sensor not sending an alarm when the door is opened or closed? Answer: Really sorry YoLink Door Sensor itself does

Question: How to use YoLink with Alexa? Answer: Please download YoLink App first, and add YoLink devices to the YoLink App Then connect

Question: In Google Home app, YoLink service is linked, but unable to load authorization page and unable to integrate YoLink to Google

Question: App doesn't work after ios and app updating Answer: Sorry for this issue. After the App and iOS updating, we do found other

Question: Push notifications are great, but if I have a flood, or leak in the middle of the night how do I get the notification to make a

Question: I'm just curious, if you are using the YoLink Remote to control devices locally (say, a handful of smart plugs) are those same devices

Question: I have is a garden hose type valve that requires about 6-7 clockwise turns in order to shut off water completely to the whole house.

Question: What is the warranty on YoLink products? Answer: YoLink products have 2 years warranty for all battery powered devices and 1 year

Question: is the thermostat easy to install? Does it require a C Wire? Answer: Yes, this YoLink Thermostat needs C wire. We are going to

Question: I do not understand how the ECO setting works. Answer: The ECO function of the sprinkler controller (automatically delay the

Question: Can it be set up with a ceiling fan?  Answer: YoLink Smart IR Remote copies all frequency of 38k infrared remote. If your

Question: Regarding your Garage Door Kit: I do not see the Chamberlain LiftMaster Professional Formula I listed as a compatible unit. It says

Question: What is the difference between the Garage Door Kit and the Garage Door Kit 2? Answer: There are four differences between garage

Question: I need to replace a 3-way switch with the smart in wall switch but can’t find directions on how to do the install. Can you please

Question: I was looking for a product that measures electricity energy consumption for my house, with a graph that shows hour by hour

Question: I could not find an action or connection for the Smart Plugs on IFTTT. Answer: YoLink Plug Mini works with IFTTT, it can only

Question: For the smart in wall outlet, can it carry 20 amps? Answer: The maximum current of YoLink In-wall Outlet is 15 Amps. It cannot

Question: How long is the cord?  Answer: 5 feet   Question: Do I need this Hub? I thought it worked with google home mini

Question: How do I put a YoLink outdoor plug in discovery mode in order to operate it with Amazon Alexa? Answer: Please download YoLink App

Question: Does the siren stay audible after it is triggered until someone turns it off? Answer: YoLink Siren Alarm will automatically

Question: Can I use it outdoors? Answer: Sorry, YoLink Motion Sensor is not weatherproof and waterproof. If it is used outdoors, wrap it

Question: The temperature sensor is just set, however when sensor updates temperature and RH, it is not reflected on

Question: I am interested in purchasing a sensor. Does it make Alexa say “ garage door opened or closed” and also a notification. Please

Question: Is it possible to make the YoLink Smart Lock M1 available? Answer: The YoLink smart lock has been released and will be available on

Question: why need a YoLink Hub? Answer: YoLink Hub is used as the central controller to connecting devices to the internet and the

Question: why need a YoLink Hub? Answer: YoLink Hub is used as the central controller to connecting devices to the internet and the

Question: why need a YoLink Hub? Answer: YoLink Hub is used as the central controller to connecting devices to the internet and the

Question: why need a YoLink Hub? Answer: YoLink Hub is used as the central controller to connecting devices to the internet and the