Dear YoLink Customer,
Thank you very much for choosing YoLink’s products and services. Your trust and support have always been our driving force.
We strive to provide the best products at the best price with the best support in the smart home industry. But, due to the high operating costs of SMS (text messaging) services, and in order to provide the most stable and reliable services to all customers, we must modify our SMS notifications offerings. We have decided to offer limited free SMS services to all customers and unlimited SMS services will only be offered to subscription customers in the future.
Customer accounts will automatically receive a limited number of free SMS messages per month, based on the number of registered devices, and existing customers will receive an additional amount of free SMS messages. Once the monthly SMS usage reaches the account limit, this feature will be limited, and we recommend that you only use the SMS service when necessary.
If this new restriction causes problems or prevents your use of the system, please contact us and we will try our best to resolve your problem.
We are continuously optimizing the alarm strategy for the App, to provide the alarm management features you need and for the most robust, capable and reliable smart home system and automation products in the industry. We will continue to strive to provide you with the best smart home products and services in the future.
Thank you, again, for being a YoLink Customer!